Privacy Policy

Effective Date: 22 July 2025

Website: https://mapsyus.com
Owned and operated by:
MAPSYUS INFO LTD
Company number: 16585861
Office 6180, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom, IG6 3SZ
Email: [email protected]. 

1. Overview

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on mapsyus.com. By using our website, you agree to the practices described below.

We are committed to protecting your privacy and handling your personal data with transparency and care.

2. What We Collect

When you browse or make a purchase from our website, we may collect the following types of personal data:

  • Contact Information – name, email address, billing address
  • Purchase Details – items ordered, order value, order history
  • Technical Data – IP address, browser type, time zone, cookies
  • Optional Account Info – if you create an account, we store login credentials (securely hashed)

We do not collect or store your payment card information. All payments are processed by secure third-party providers.

3. How We Use Your Data

We use your information to:

  • Fulfill and deliver your purchases
  • Send confirmation emails and digital downloads
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Prevent fraud or misuse of our platform
  • Send occasional updates (if you’ve opted in to marketing)

We never sell your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfill your order or provide customer service
  • Legal obligation – to comply with UK law (e.g., record-keeping)
  • Legitimate interest – to operate and improve our services
  • Consent – for marketing emails (only if you opt in)

5. Sharing Your Information

We may share your information with:

  • Service Providers – payment processors, email platforms, web hosting services
  • Regulators or law enforcement – when required by law

All partners are GDPR-compliant and only receive the minimum data necessary.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purpose it was collected for
  • Comply with legal, tax, or accounting requirements
  • Support customer service and order history

Typically, we retain order and contact data for 6 years, as required by UK tax law.

7. Your Rights (Under UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time (e.g., for marketing)
  • File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [email protected]. 

8. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.

You can control or disable cookies via your browser settings.

For more information, see our Cookie Policy (optional page).

9. Security

We take appropriate technical and organizational measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Regular software updates
  • Limited internal access to customer data

While we follow industry best practices, no method of online transmission is 100% secure.

10. International Users

If you are accessing this site from outside the UK, please note that your data may be processed and stored in the UK, and by using the site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our business. The revised version will be posted on this page with the updated effective date.

We encourage you to review it periodically.

12. Contact Us

If you have any questions or requests related to your privacy or this policy, please contact: [email protected].